Standard Priority shipping usually takes about 3-5 business days after processing. Express shipping takes about 1-2 days after processing. Free sample order shipping currently takes about 1-2 weeks to arrive after processing due to the high volume of orders we've received.

Kratom Wave ships all orders through USPS in discreet, unmarked packaging. Coming Soon: FedEx Shipping with much better tracking!

Your order will arrive in a USPS shipping box that is unmarked and completely discreet. There is no mention about Kratom on our boxes.

Free shipping is available for all orders with a cart subtotal of at least $50. If you're inquiring about Free Sample free shipping, please read the instructions listed out at kratomwave.com/samples.

You can legally order and receive kratom shipments in the following US States and Provinces: Alaska, Arizona, California (except San Diego), Colorado, Connecticut, Delaware, Florida (except Sarasota Country), Georgia, Hawaii, Idaho, Illinois (except Alton and Jerseyville), Iowa, Kansas, Kentucky, Louisianna, Maine, Maryland, Michigan, Massachussetts, Minnesota, Mississippi (banned in 30+ counties however), Missouri, Nebraska, Montana, New Hampshire, Nevada, New Mexico, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvannia, South Carolina, South Dakota, Tennessee (must be 21 years old), Texas, Utah, Virginia, Washington, West Virgina, Wyoming, and District of Columbia.

The following areas allow for conditional sale and purchase of Kratom:
• In the states of Georgia, North Carolina, and Utah, Kratom can only be sold legally to people over the age of 18.
• While synthetic Kratom is illegal in the state of Tennessee, all natural kratom can be sold legally to persons over the age of 21. 

As of this update, Kratom Wave cannot currently ship products to Alabama, Arkansas, Indiana, Wisconsin and Vermont.

New bills and amendments meant to regulate or ban the sale and purchase of Kratom are frequently being introduced. Some states are debating bills or awaiting research findings on the effects of Kratom. So it is best that you look up the legality of Kratom in your county, city, and state before placing an order to ensure you're 100% protected by the laws in your area.

While we certainly plan to begin shipping internationally soon, with the current political climate around Kratom in the US (we're based in Austin, Texas), we can only unfortunately ship to American residents for now. If you are looking to order 1 kilogram or more and live in Canada, please contact us to set up an order at [email protected]

Free Samples are released in batches of 150 packages at a time. The only way to know when the next release will be is to join Wave Rewards.
Get started at kratomw.co/join. Simply create an account for free and opt in to receive text updates. We will send a text to everyone on our member list when free samples are dropped again!
Yes, our Kratom samples ship 100% for free. There is no charge to our customers.

To provide the most convenient shopping experience for all customers, Kratom Wave offers various forms of payment including: ACH/Bank Transfer, Credit Card, Venmo, BitCoin, Cash-on-Delivery, Over The Phone, Email Support, or via Chat Support.

Yes. Kratom Wave uses SSL encryption for all payment transactions. This means that all sensitive card and any other payment data attributed to the customer is encrypted at all times. Furthermore, all payment data received from the customer is wiped from our servers routinely. 

Kratom Wave offers customers a 100% satisfaction guarantee. If you are not satisfied with our product for one reason or another (highly unlikely given the quality and price of our Kratom) we offer a 90-day money back guarantee so you have plenty of time to decide if Kratom Wave is the perfect brand for you.

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